Terms & Conditions

INTRODUCTION

GoPillar.com (hereinafter referred to as “GoPillar”) is a platform designed to provide services to individuals interested in evaluating and promoting design concepts aligned with the latest trends and styles in architectural design. The platform is operated by CoContest Italy Srl (hereinafter referred to as “CoContest”), an Italian limited liability company with registered office at Via Marsala 29 H, 00185 Rome, Italy, Tax Code: 13547621006.

All users, including but not limited to Designers, Premium Designers, visitors, and any individual accessing or using the website located at www.gopillar.com (hereinafter referred to as the “Platform”), are subject to the Terms and Conditions set forth herein, as well as the applicable Privacy Policy.

For the purposes of this document, the term “User” shall refer to any person who accesses the Platform and, following such access, completes the registration process by creating a personal account and begins using the services and functionalities offered therein, thereby expressly accepting the present Terms and Conditions of Use.

In order to access all interactive features of the Platform—including, but not limited to, the ability to post comments, participate in or create Contests, vote, submit Design Ideas (as defined below), and, more generally, access any area or service of the Platform—Users must register a User Account by providing specific personal information to GoPillar.

Registration on the Platform is restricted to individuals who are at least 18 years of age. GoPillar does not accept account registrations from minors. However, since GoPillar is unable to monitor the conduct of its registered Users, any User who completes an account registration on behalf of a minor and/or permits a minor to access or use their account shall do so entirely at their own risk. GoPillar expressly disclaims any liability in this regard and reserves the right to take all appropriate measures, including legal action, to prevent or respond to any unlawful activity on the Platform.

In order to register a User Account for access to and use of the Platform, Users will be required to provide certain “Personal Information,” including but not limited to: a username, a password, a valid email address, date of birth (month and year), a verified telephone number, a profile image, and other personally identifiable information, in accordance with the provisions set forth in the Privacy Policy. Users are strongly encouraged to read the Privacy Policy carefully prior to completing the registration process, as acceptance of said policy constitutes an essential prerequisite for registration and access to the Platform.

All data collected shall be used exclusively for purposes permitted by applicable law, in accordance with GoPillar’s Privacy Policy, the contents of which may be updated or modified over time.

By completing the registration process for a User Account, the User expressly agrees to the following:

TERMS AND CONDITIONS
1. DEFINITIONS

For the purposes of these Terms and Conditions, the following definitions shall apply:

  • “Platform”: the website accessible at the URL gopillar.com and/or any other URL at which CoContest Italy Srl may choose to provide the GoPillar service, as communicated to its Users from time to time.

  • “User”: any registered User of the Platform who has successfully completed the registration process and selected one of the available account types, namely “Private Client,” “Business Client,” “Designer,” or “Premium Designer.”

  • “Designer”: or “Project Designer”: a User who has selected the “Designer” profile, as further defined below, and who has submitted to GoPillar the required documentation for the activation and verification of such status. GoPillar reserves the right to request a valid form of identification in order to verify the personal data provided. Should the requested document not be submitted within 20 (twenty) days of the request, GoPillar shall be entitled to deactivate the profile and void any accrued CoCredits associated with it. Furthermore, should the “Designer” User upload content in the identification section that is not suitable for verifying the accuracy of the personal data entered in the profile, GoPillar shall have the right to close the profile and cancel any CoCredits therein.

  • “Premium Designer”: a User who has selected the “Designer” profile and has activated the premium version of their account. The Premium Designer profile grants access to a range of additional features as further detailed in the “Premium” section of the Platform. Access to such additional functionalities shall be granted only for the duration of the active premium subscription. Once the subscription expires or is terminated, access to premium features will be suspended accordingly.

  • “Client”: a User who has selected the “Client” profile, as further defined herein, and has provided GoPillar with all required documentation necessary for the activation of said profile.

  • “Design Idea”: any sketch, image, design, or drawing concerning interior design concepts or preliminary architectural design solutions (excluding any form of final or executive architectural documentation) submitted by a User registered as a “Designer” or “Premium Designer” through the Platform, together with all required descriptions and design data, for the purpose of participating in Contests and being evaluated by Clients.

  • “Content”: any and all content present on the Platform, including but not limited to registered trademarks, service marks, and logos—excluding Design Ideas—but expressly including the software and any HTML, Flash, or similar code used in the operation of the Platform.

“CoCredit”: units credited to a User’s Account upon the purchase of a Contest through GoPillar, which are used on the Platform to pay prizes to Designers and/or Premium Designers whose Design Ideas rank among the top five entries, as determined by the Client who launched the Contest. These units may also be used directly by Users, Designers, or Premium Designers to purchase specific services available on the Platform, and may be converted into accepted currencies, provided the requester holds a minimum balance of 1 CoCredit in their Account (with a value of 1 Euro/Dollar per CoCredit, or a different exchange rate as may be determined by GoPillar from time to time).

2. ACCESS TO THE PLATFORM

2.1 Upon successful registration as either a Client or Designer, GoPillar grants Users permission to access and use the Platform in accordance with these Terms and Conditions, provided that:

  • No part of the Platform, nor any Content or Design Idea, is copied or distributed in any manner without the prior written consent of CoContest Italy Srl;

  • No part of the Platform is altered or modified in any way beyond what is reasonably necessary and permitted for the proper use of the Platform in accordance with these Terms and Conditions;

  • That no third-party software, code, or hardware shall be used to modify, alter, or interfere in any way with the functioning of the Platform and/or its underlying systems.

2.2 In the event that the User does not agree with any provision of this document and/or the related Privacy Policy, it is strongly recommended that they immediately cease all use of the Platform and refrain from registering any account thereon. If an account has already been registered, the User is encouraged to contact GoPillar to request its immediate removal. Any use of the Platform in breach of this Article 2 may result in the suspension of the User’s account and the adoption by GoPillar of all appropriate legal measures, including but not limited to the cancellation of any active balance in the Designer Account, where applicable.

3. INTELLECTUAL PROPERTY RIGHTS

3.1 All content available on the Platform is the intellectual property of GoPillar or is otherwise licensed to GoPillar, and is therefore protected by applicable intellectual property laws, as detailed in this Article 3. The Content includes intellectual property owned by CoContest Italy Srl and is protected by relevant international treaties. Such content may not be used, copied, reproduced, distributed, transmitted, displayed, sold, licensed, or otherwise exploited for any purpose without the prior written consent of CoContest Italy Srl, as expressly stated herein. CoContest Italy Srl reserves all rights not expressly granted with respect to the Platform and all Content contained therein.

3.2 The authorship and ownership of Design Ideas belong to their respective creators. However, each Designer or Premium Designer represents and warrants that their submitted Design Ideas do not infringe upon the intellectual property rights of any third party, and agrees to indemnify and hold harmless GoPillar and the Client who created the relevant Contest from and against any and all claims, demands, or legal actions brought by third parties in relation to such content. Any alleged infringement shall be notified to the relevant Designer by means of an email sent from admin@gopillar.com to the email address provided during the account registration process.

3.3 Except as otherwise provided in Articles 3.1 and 3.2 above, all sections and content of the Platform may be subject to copyright and all other intellectual property protections under Italian law, expressly including those set forth in Legislative Decree No. 633/1941 and Legislative Decree No. 30/2005.

3.4 Each Client, Designer, or Premium Designer hereby grants GoPillar an exclusive, irrevocable, worldwide, and perpetual license to use any text, data, photograph, graphic render, project, map, technical specification, video, sound, message, or any other element protected by intellectual property rights that is published in connection with the Contests in which they participate.

  • It is strictly prohibited to include content (such as videos) via hyperlinks that redirect to external web platforms which may allow for the identification of the Designer; violation of this provision shall result in disqualification of the project containing such hyperlink from the relevant Contest. Furthermore, it is prohibited to remove externally hosted content (uploaded via hyperlink to other platforms) after the Client has closed the Contest and confirmed the final ranking. Such removal shall result in disqualification of the project from the Contest and closure of the Designer’s account.

  • GoPillar undertakes to transfer, exclusively and without temporal or territorial limitation, all intellectual property rights relating to the submitted Design Ideas to the Client who created the respective Contest, automatically upon confirmation of the final ranking by said Client. The Client shall have the right, including but not limited to, to use, modify, adapt, develop, implement, or transfer such Design Ideas to third parties, entirely at their sole and exclusive discretion.

  • GoPillar shall retain the right to use all Design Ideas even after the Contest has been closed.

3.5 The User expressly agrees not to use, copy, or distribute any Content or Design Ideas except as expressly permitted under these Terms and Conditions and applicable law. When downloading or printing a copy of Content or Design Ideas for personal use via the provided links, permitted functions, and approved formats, the User agrees to retain all notices of intellectual property, watermarks, digital rights management (DRM) systems, or any other digital information relating to content ownership included therein.

  • The User undertakes to act in full compliance with applicable Italian laws and regulations and/or those of any other applicable jurisdiction. Any behavior or action—including, but not limited to, copying, downloading, printing, transcoding, or the creation of derivative works—that is not expressly permitted by specific functions on the Platform is strictly prohibited and may be prosecuted under applicable law.
4. DESIGN IDEAS

4.1 Designers and Premium Designers may participate in Contests by uploading their Design Ideas in the designated participation areas specifically set up for each individual Contest.

4.2 The Design Ideas—defined (without limitation) as any text, data, photograph, graphic render, map, technical specification, video, sound, message, or relevant file that is adequately described and indexed, or any material uploaded by a Designer or Premium Designer as part of a Design Idea—constitute the intellectual property of the respective Designer and shall in no way be construed as directly or indirectly associated with or approved by GoPillar. GoPillar provides no express or implied warranties, to the fullest extent permitted by applicable law, regarding the reliability, accuracy, quality, or feasibility of any Design Idea published on the Platform. Accordingly, the content of any Design Idea remains the sole responsibility of the Designer who submitted it.

4.3 Users who obtain one or more Design Ideas acknowledge and accept that GoPillar does not provide executable architectural solutions and is exclusively intended as a platform to obtain general guidance and inspiration regarding possible interior and/or exterior design solutions (e.g., preliminary, non-executive designs). These may serve as a basis for Users in their search for the most appropriate solution available on the market, with the assistance—where required or legally mandated—of a licensed professional capable of reviewing and implementing the Design Idea. The User expressly acknowledges that any Design Idea—even if it appears highly accurate—does not and cannot constitute an immediately executable architectural project without the support of appropriate studies and further development by duly licensed professionals possessing the requisite competencies as defined by the applicable laws and regulations in the jurisdiction where the User intends to develop and implement the Design Idea.

4.4 Users, Designers, and Premium Designers expressly acknowledge that the service provided by GoPillar is in no way intended or structured to be used as a system for organizing, negotiating, or brokering professional employment opportunities. GoPillar will delete and block any account found to be in violation of this provision and will retain any CoCredits contained therein. GoPillar explicitly declares that its service does not fall under the definitions set out in Article 1754 of the Italian Civil Code or Legislative Decree No. 28/2010. It is understood that Users remain free to negotiate and establish relationships outside the Platform. Professional relationships and/or engagements with one another without any limitation as to the subject matter of such arrangements; such relationships and/or engagements shall, in all cases, be managed independently by the Users involved, without GoPillar incurring any liability in relation thereto for any reason whatsoever.

4.5 GoPillar undertakes, to the extent reasonably possible, to keep published Design Ideas available on the Platform even after the relevant Contest has closed, regardless of whether it ended successfully or for any other reason. However, GoPillar reserves the right to remove, in whole or in part, any Design Idea should such removal be deemed necessary, for example, in the event of reports, complaints, orders by competent authorities, or for reasons of security, protection of third-party rights, or proper functioning of the Platform. In any case, GoPillar shall, where possible, endeavor to notify the affected User in advance of any such removal, unless prevented from doing so due to urgency or legal obligations.

4.6 The User acknowledges that certain Design Ideas may be amateur in nature and, as such, may contain material of non-professional quality and design and specifications not certified at an architectural and/or executive level. Therefore, the User must exercise all necessary caution when using such material. Designers and Premium Designers nevertheless undertake, within the scope of their respective expertise, to develop their Design Ideas in a professional manner and in accordance with the conditions established in the Contest. They expressly declare, under their sole and exclusive responsibility, that their work does not infringe upon any third-party rights.

4.7 In order to submit and publish Design Ideas on the Platform, it is necessary to register an Account as a Designer (see Article 5 below), providing GoPillar with a valid email address under their exclusive control and their personal data, including, by way of example but not limitation, a valid telephone contact and a profile photo clearly depicting the Designer, together with certain information concerning their personal experience and professional qualifications (such as degree, master’s degree, registration number with the relevant professional body, and similar credentials). GoPillar reserves the right to request, at any time, that the Designer or Premium Designer provide documentary proof of the accuracy of the information submitted to the Platform (by fax or PDF), including, if necessary, a copy of personal identification documents. Failure to provide such documentation may result in the termination of the Account. Should the data provided by the Designer or Premium Designer be found, upon verification, to be incorrect or falsified, GoPillar shall have the right to close the profile and nullify any CoCredits contained therein.

4.8 In order for the Design Ideas to be considered validly submitted, the Designer must ensure that such Design Idea includes all the minimum participation requirements specified for the Contest in question and is uploaded in the designated section of the website before the Contest deadline. If the Design Idea is submitted correctly within the deadline but fails to include all required minimum resources, or contains resources that qualitatively differ from those described in the “Minimum Resources” section of the Contest, such Design Idea may be disqualified from the Contest at GoPillar’s sole and absolute discretion, with the resulting cancellation of any CoCredits that may have been awarded by the Client. The resources requested for each Contest shall always be considered minimum participation requirements, and Designers may always upload additional resources beyond those minimums (both in terms of quantity and quality), without incurring any risk of disqualification of the submitted Design Idea.

4.9 To redeem the CoCredits present in their account, as described in Article 7 below, the Designer must fill out the “payment request form” available in their personal user area, indicating a valid PayPal account to which the amounts will be credited. In order to convert the CoCredits into one of the accepted currencies, the Designer must also have completed all the required fields of the Designer profile, including (but not limited to) full name, date of birth, residential address, valid telephone number, and a profile picture clearly showing the Designer who owns the account. Additionally, a valid identity document must be uploaded, allowing GoPillar to verify the correctness and authenticity of the data provided. If the Designer or Premium Designer has not completed all required profile fields, GoPillar reserves the right to freeze any accumulated CoCredits until such required fields are properly completed.

5. USER ACCOUNT

5.1 To access all services on the Platform, a User Account must be registered and activated. It is strictly prohibited to use another User’s Account, as this constitutes a legal violation. The User registering the Account agrees to provide GoPillar with complete and accurate information and shall be solely responsible for all activity carried out through their account. Accordingly, the User must keep their login credentials confidential; failure to do so may result in full liability for any actions performed using said account and credentials. The User may change their password at any time through the account management page. The User also agrees to immediately notify GoPillar of any unauthorized use of their account or password and of any other potential security breach. GoPillar shall not be held liable for any loss or damage resulting from the User’s failure to comply with this Article 5, nor shall it be liable for any security breach or unauthorized access resulting from the User’s behavior. Furthermore, GoPillar reserves the right to temporarily suspend or, in more serious cases, terminate a User Account if deemed necessary to ensure the proper functioning of the Platform, the safety of other users, or the protection of its own legitimate economic interests. Where possible, such measures will be preceded by prior notice to the affected User and the opportunity to provide clarifications within a reasonable timeframe, except in cases requiring immediate action due to urgency or orders from competent authorities. In the event of a suspension, the User may submit a justified request for review via email to admin@gopillar.com, attaching any useful information or documentation. GoPillar will promptly assess the claim and, where possible, may reactivate the account or provide guidance on how to resolve the issue.

5.2 The User agrees not to use or launch any automated system (including, without limitation: “robots,” “spiders,” auto-fill form software, or similar programs and/or technologies) to access the Platform in a way that sends to GoPillar’s servers more requests or messages than a human could reasonably send in a specific time period using a conventional web browser. Notwithstanding the foregoing, GoPillar grants online search engine operators permission to copy materials from the Platform solely for the purpose of creating publicly accessible searchable indexes of such materials, and without the right to cache or archive such materials (no Design Ideas may be made available for indexing outside the Platform). GoPillar reserves the right to revoke such exceptions at any time, either generally or in specific cases, at its full and sole discretion.


5.3 Access to the Platform shall be granted to the following two types of User Accounts, each with different levels of access privileges and functionalities:

  • “Client”: This is a basic account provided to Users upon completion of registration. Users activating a Client account can (i) create Contests; (ii) send and update specific details in the Contest Specifications; (iii) vote on and comment on the Design Ideas received. Clients must provide, during registration, their full name, place of residence, valid phone number, valid email address which will be verified (an email address is considered valid if it is not issued by a temporary provider such as Mailinator, Mintemail, Temporaryinbox, etc., and if the User can prove to have had it in their possession for at least six months), Tax Code/social security number (where applicable). Users who intend to use GoPillar’s services more than once may choose to upgrade their Client account to a Business Client account by subscribing to the corresponding monthly subscription, with fees detailed on the Platform. The Business Client account allows the User to use additional features as further described in the Business section of the Platform. Requests to deactivate Business functionalities before the regular expiration date do not entitle the User to any refund, including partial refunds, of any fees prepaid.

  • “Designer”: This account enables submission of Design Ideas to participate in Contests and can be activated by a User with the necessary experience and professional qualifications in architectural design. A Designer can (i) activate and manage a public profile viewable by all other Users; (ii) participate in Contests by publishing their Design Ideas for Clients to vote on; (iii) win Prizes. To activate a Designer account, all the details required for a Basic User must be provided, plus: a personal profile (experience, architectural studies and any qualifications obtained, details of any affiliation to the competent local architects’ council, etc.), place of work (international address, with at least one valid phone number), and a valid identity document. To convert CoCredits into money, the Designer User must have fully completed all required fields of the Designer profile, providing truthful and accurate personal information; failure to do so will result in freezing of available CoCredits. If, upon GoPillar’s request, the Designer does not update the required information within 20 days of notification, GoPillar reserves the right to delete the account and reset any CoCredits at that time.

5.4 Holders of Designer accounts may also request activation of “Premium” functionalities by paying the corresponding fee, with amounts detailed on the Platform. A “Premium” Designer account grants access to additional features and services of the Platform such as, by way of example but not limited to: the ability to participate in “Premium Only” Contests, the ability to view the number of participants in a specific Contest and/or the number of Design Ideas already submitted for a specific Contest, the ability to see the exact location of the property subject to the Contest (where available), privileged access to GoPillar’s technical support, etc. Premium functionalities are available upon payment of a monthly and/or annual fee. For further details about available Premium features, costs, and activation methods, please consult the instructions available in the dedicated area of the Platform. Requests for deactivation of Premium functionalities before their regular expiration do not entitle the User to any refund, including partial refunds, of fees prepaid.

6. CONTESTS

6.1 Users may create specific Contests, paying the fee detailed in Article 6.2 below, to request Designers and/or Premium Designers to submit Design Ideas responding to a specific set of requirements and/or their needs (the “Specifications”).

6.2 When a Client creates a Contest, the amount paid to GoPillar includes three components:

  1. Prize for participating Designers: the amount to be awarded to Designers and/or Premium Designers whose Design Ideas are selected by the Client. This amount includes any applicable taxes and additional charges.

  2. GoPillar Fee: a fee payable to GoPillar as compensation for managing the Contest, including any charges imposed by GoPillar during the relevant period.

  3. Transaction Costs: any additional costs related to the Client’s chosen payment method, such as bank commissions or payment processing fees, which will be charged separately.

6.3 Each Contest shall specify the amount of the Prize, which consists of a certain number of CoCredits assigned by the Client who launches the Contest according to the minimum amounts listed in the pricing schedule available on the Platform (https://gopillar.com/it/prezzi/). The Prize will be credited to the accounts of Designers and Premium Designers whose Design Ideas best meet the Specifications, according to the Client’s sole and absolute discretion.

6.4 Once prepared and published on GoPillar, along with payment of the applicable fees and charges for initiating the Contest, the Specifications may be modified by the User initiating the Contest up to 48 hours before the Contest closes.

6.5 During the Contest, all participating Designers may use the Questions & Answers (“Q&A”) contact form to request clarifications about the Specifications from the User who started the Contest. All Questions and Answers will be made public so that other participating Designers may also benefit from the additional information provided by the User. It is strictly forbidden to use the Q&A form to contact the User who initiated the Contest directly or to exchange details for direct contact. Any Designer or Premium Designer who posts contact requests and/or direct contact details through this form shall be excluded from the Contest and their account terminated, with forfeiture of any CoCredits therein, without prejudice to GoPillar’s right to take further actions as described in Articles 13 and 14 below. Furthermore, it is prohibited to use the Q&A form to insult or express personal and defamatory opinions against the User who initiated the Contest, GoPillar, or other participating Designers. If the Q&A form is used for purposes other than those permitted by these Terms and Conditions, GoPillar reserves the right, at its sole discretion, to terminate the responsible Designer’s account, withholding any credits contained therein, and to claim compensation for any damages caused as provided in Article 13 below.

6.6 Each Contest has a limited duration (from a minimum of 5 days to a maximum of 360 days). The duration of each Contest shall be selected by the Client at the time of launching the Contest and may be extended (within 48 hours from its expiration) up to a maximum total duration of 360 days. Under no circumstances, once the Contest has been launched, may the Client reduce the duration compared to the one selected at the time of launch.

6.7 Upon expiration of the duration selected by the Contest Organizer User, the latter shall review all the Project Ideas received and shall have a maximum of thirty (30) days to evaluate them and select the five he/she deems most compliant with the Specifications, according to his/her own judgment. The evaluation and winner selection process is as follows: the User assigns a score to each Project Idea, creating a ranking viewable only by him/her. Once the User has designated the ranking that best reflects his/her evaluations and uniquely identifies the top five ranked entries (i.e., with no ties), he/she shall simply confirm it to conclude the Contest. Once the User has confirmed the ranking, the software managing GoPillar will distribute the Prize amount among the five best Project Ideas selected, according to the following criteria: 60% of the Prize shall be awarded to the Project Idea ranked first by the Client; 20% to the second; 10% to the third; 5% to the fourth; and 5% to the fifth. Should the Contest have received fewer than five Project Ideas by the end of the selected duration, the Prize shall be divided according to the following scenarios:

  • If the Client receives only four projects, 65% of the Prize shall be awarded to the first ranked Project Idea; 20% to the second; 10% to the third; and 5% to the fourth.

  • If the Client receives only three projects, 70% of the Prize shall be awarded to the first ranked Project Idea; 20% to the second; and 10% to the third.

  • If the Client receives only two projects, 70% of the Prize shall be awarded to the first ranked Project Idea; 30% to the second.

  • If the Client receives only one project, 100% of the Prize shall be awarded to the sole Project Idea received.

If, after 30 days from the deadline for submitting Project Ideas to a Contest, the Client has scored all participating projects but has not confirmed his/her ranking, such confirmation shall be automatically performed by the software managing GoPillar, which will confirm the last votes submitted by the Client. If, after 30 days from the submission deadline, the Client has not yet scored all the Project Ideas received, the software managing GoPillar shall automatically declare the Contest closed and shall equally divide the Prize among all participants.

6.8 Should the User who created a Contest deem it appropriate, for any reason, to interrupt it prematurely and request the refund of the Prize offered, he/she shall submit, within 10 days from the date the Contest went live, a detailed complaint to GoPillar by sending an email to admin@gopillar.com, explaining the reasons and providing all useful information.
 In such cases, the resolution of the complaint shall be entrusted to a third-party impartial arbitrator, mutually agreed upon by the parties or, failing agreement within 10 days from the complaint submission, appointed according to the Rules of the Arbitration Chamber of Rome. The arbitrator’s decision shall be final and binding on both parties.
 The language of the arbitration shall be Italian, unless otherwise agreed by the parties.
 The costs of the proceedings shall be borne by the User who submitted the complaint, without prejudice to joint liability between the parties if the decision is favorable to the other party. Such costs include:

  • Fees of the arbitrator or arbitration panel

  • Administrative expenses of the Arbitration Chamber

  • Possible fees for technical consultants appointed by the arbitrator

If the complaint is upheld by the arbitrator, the provision set forth in the following Article 6.9 regarding the revocation of the mandate shall apply. The User acknowledges that any other actions taken under such circumstances, including the removal of Specifications, fundamental elements, and/or data necessary for the continuation of the Contest, may compromise the proper conduct of the same. Any Specification/element/data deleted shall not be republished on the Portal, and in such cases, the Contest shall not be eligible for reimbursement, even if the Client, upon receipt of the projects, is dissatisfied and requests compensation for the amount paid.

6.9 The User who creates a Contest expressly grants GoPillar an irrevocable mandate, pursuant to and for the purposes of Article 1703 of the Italian Civil Code, to (i) receive and hold the economic amount paid by the User for the establishment of the Prize at the beginning of each Contest, and (ii) as soon as the winners of the Contest have been defined, to pay on behalf of and in the name of the User the Prize to the Designer and/or Premium Designer whose Project Ideas have been selected at the end of the Contest, according to the criteria described in these Terms and Conditions. For the avoidance of doubt, the Designers to whom the Prize will be paid shall be only those whose names are published on the Portal in the area specifically reserved for the relevant Contest. The mandate described in this article is subject to the following conditions: (i) creation of a Contest as described in Article 6.2 above; (ii) full payment of the sums required by the User creating the Contest; and (iii) acceptance of the Prize by the Designers and/or Premium Designers who won it.

6.10 Pursuant to and for the purposes of Article 1725 of the Italian Civil Code, all mandates granted to GoPillar according to Article 6.8 above are irrevocable once the related Contest has been published by the User, except in the event that the Contest is cancelled by GoPillar for any reason. Should the Client, at the end of a published and duly conducted Contest, have received no Project Ideas, he/she may request a refund of the price paid for launching the Contest.

6.11 Once the winners of a Contest have been selected, as described in Article 6.6 above, the User shall not be entitled to revoke the mandate granted, unless valid proof is presented to GoPillar that the Designers who won the relevant Contest have committed serious breaches of these Terms and Conditions. In the event that one of the winning projects is disqualified, the Prize shall not be refunded but awarded to the next project in the ranking.

6.12 If no Project Ideas are submitted by the Designers participating in a specific Contest within the specific time period established by the Client who published it, the Prize shall not be awarded, and the Client may request a refund of the CoCredits offered.

6.13 Users also have the option to create “Private Contests,” which are not visible to all users of the Platform. In such cases, all Designers and/or Premium Designers wishing to participate in the Contest must accept a Non-Disclosure Agreement before accessing the Contest details and submitting their project idea. Private Contests shall not be visible to all users of the platform, nor will they be indexed by search engines or be publicly available on the Internet. Users wishing to launch a Private Contest shall pay an additional fee over and above the standard pricing.

6.14 All Contests with a total prize exceeding 500 Euros or 500 USD shall be classified as “Premium Only Contests.” Participation in such Contests is reserved exclusively for Designers holding an active Premium Designer subscription at the time of submitting their project proposal. Only Designers with Premium status may submit their Project Ideas for evaluation by the Contest Client.

6.15 Users creating a Contest undertake to provide sufficient Specifications to enable the creation of a customized project based on their needs. Each Contest must contain, at a minimum: a description of the project expected by the User, a floor plan of the current state of the space subject to the Contest, and several photographs of the current state of the space subject to the Contest. Should the Contest Client, for any reason, fail to upload the above-mentioned Specifications, GoPillar reserves the right to terminate the Contest 48 hours after the selected expiration time and simultaneously delete any Project Ideas submitted by registered Designers. Users who fail, for any reason, to upload the minimum Specifications within 48 hours of the Contest’s expiration shall automatically forfeit any right to a refund of the fee paid to launch the Contest.

6.16 GoPillar guarantees all Users launching a Contest a minimum of five (5) Project Ideas. Therefore, if at the deadline for submissions the Client has received fewer than five (5) Project Ideas, they may request a full refund of the fee paid to publish their Contest. To request a refund, the Client must comply with all of the following conditions simultaneously:

  • The Client may request a refund only if they have not yet finalized the winners by confirming the provisional ranking. Furthermore, such refund request must be submitted within five days from the submission deadline to the email address admin@gopillar.com. Requests received later than five days after the deadline shall not be considered.

  • Refund requests will not be considered in the following cases (refund ineligibility cases):

    • The Client established a Contest duration shorter than that recommended for their specific contest category;

    • The Specifications lack a floor plan with accurate measurements, at least one image of the current state of the property, at least one reference image (intended to represent the tastes of the Contest Client), or a description outlining the Client’s requirements;

    • The Client removed data and/or information from the Specifications during the Contest that could make it difficult or impossible for Designers to develop their Project Idea;

    • The Client failed to respond to Designers’ questions within a maximum of 7 days from when each question was posed;

    • The Client did not evaluate and vote on all projects before submitting the refund request;

    • The Client, for any reason (e.g., use of a discount code), set a prize amount lower than the minimum prize required for that specific contest category and package configuration.

6.17 Should a Client be refunded the amount paid for publishing a Contest following a refund request, GoPillar undertakes to pay the prizes to the participating Designers should the Contest have produced Project Ideas compliant with the required specifications. In such cases, GoPillar will assume financial responsibility for paying the prizes to the selected Designers, even in the absence of the initial payment from the Client.

6.18 Upon completion of the evaluation phase by the Contest Client, the Contest shall automatically enter a period referred to as the “Report Abuse” phase, lasting forty-eight (48) hours. During this period, all Designers registered on GoPillar will have the opportunity to review the Project Ideas submitted and report any violations of these Terms and Conditions.

Reports may concern, by way of example but not limited to:

  • Breach of anonymity in the Project Ideas;

  • Submission of materials other than the “minimum participation requirements” requested by the Contest Client;

  • Lack of customization of the Project Idea according to the Specifications and floor plans provided by the Client;

  • Submission of plagiarized Project Ideas.

All reports received during the “Report Abuse” phase will be reviewed by GoPillar during a subsequent and possible “Investigation” phase. During the Investigation, GoPillar reserves the right, at its sole discretion, to:

  • Determine the validity of the reports received;

  • Disqualify the involved Project Ideas if deemed necessary;

  • In more serious cases, proceed with the banning of the responsible Designer and/or Premium Designer account.

GoPillar commits to thoroughly evaluating each report and to safeguarding the integrity and fairness of the Contests hosted on the platform.

7. COCREDITS

7.1 All goods and services available on the Platform may be purchased using vouchers called “CoCredits,” which can be acquired at the price of 1 EURO per single CoCredit. If the payment currency is the US dollar, the price of each CoCredit shall be determined by applying the daily €/$ exchange rate indicated at the time of purchase on the Platform. The exchange rate will be periodically updated and displayed at the time of the transaction.

7.2 CoCredits may be purchased by Clients at any time and may be paid for via Credit Card, PayPal, or any other payment method indicated by GoPillar from time to time.

7.3 The minimum value of a CoCredit is 1.00 Euro. If the total value of CoCredits held by a User is less than multiples of 1.00 Euro, the amount will be rounded to the nearest Euro amount.

7.4 CoCredits shall in no way be considered as legal tender and may not be exchanged or sold to third parties. GoPillar will not recognize any direct “User-to-User” transactions involving CoCredits. Only CoCredits directly assigned to Users by GoPillar shall be considered valid.

7.5 CoCredits may be used solely as a medium of exchange for goods and services distributed by GoPillar on the Platform, in compliance with these Terms and Conditions and any additional provisions, including fees, specified by GoPillar from time to time.

7.6 Designers and/or Premium Designers may convert CoCredits held in their Accounts at any time into Euros, US dollars, or other currencies permitted by GoPillar, and may request payment, provided they have at least 1 CoCredit in their account. All payments will be made using the payment method offered by GoPillar and selected by the requesting Designer. All payments will be settled within a maximum of 30 days from the fund transfer request.

7.7 Any amounts owed by the Designer to GoPillar for any reason, as well as any administrative or accounting fees imposed by GoPillar, may be deducted from payments made by GoPillar to the Designer.

7.8 GoPillar may refuse a Designer’s request to convert CoCredits if, at the time of the conversion request, the User is found to be in violation of these Terms and Conditions.

7.9 During the period of a Contest in which they participate, the User agrees not to enter into any commercial relationships or agreements of any kind with any Designer and/or Premium Designer to pay any additional economic compensation beyond that provided for in these Terms and Conditions (see Article 6.2) for a Project Idea, nor to pay separately (outside of https://gopillar.com/) in relation to the provision of a Project Idea or any services invoiced by GoPillar to the User.

7.10 The amount of CoCredits available to a Designer will expire 12 months after the last credit recorded on their account. Any amount of CoCredits not spent on other services available on the Platform or for which a withdrawal request has not been made within this period will be forfeited without any possibility of recovery.

7.11 Any mandate given pursuant to Article 6.7 relating to payments due to Designers that remains pending after 12 months from the closing of a Contest, without any Designer or Premium Designer having collected the sums due, shall be considered revoked. The amounts subject to such mandate shall be automatically retained by GoPillar as additional compensation for the costs of the prolonged mandate.

8. INVOICING AND TAXES

8.1 Whenever a User creates a new Contest, GoPillar will issue an invoice to the User in accordance with applicable laws and regulations for the amount of the GoPillar Fee pursuant to Article 6.2, paragraph (ii).

8.2 The User remains solely responsible for the accrual and payment of all applicable taxes pursuant to the jurisdiction governing the Contests initiated on www.gopillar.com. GoPillar shall not be responsible for the accrual, reporting, payment, or remission of any direct or indirect taxes or social security contributions on behalf of the User.

8.3 Designers and/or Premium Designers who win a Contest shall issue an invoice and/or fiscal receipt to the User who initiated the Contest, as required by applicable laws and regulations, including those concerning social security and pension contributions, in relation to the prize amounts received. GoPillar assumes no obligation to provide the information necessary for issuing invoices or receipts, nor to advise Designers in this regard. GoPillar shall not be liable for any errors, omissions, or breaches of obligations by Designers related to this Article 8.3.

9. WARRANTIES AND USER LIABILITY

9.1 The User uses the service at their own risk and assumes all necessary and exclusive responsibility in this regard.

9.2 The Designer and/or Premium Designer guarantees to GoPillar that they are the exclusive owner of the Project Ideas they publish on the Platform, or in any case that they have obtained in advance all necessary authorizations from the rights holders of third-party works and/or content included within the Project Ideas published on https://gopillar.com/.

9.3 The User is therefore solely responsible for any content published and/or uploaded to the Platform using their ID and password, as well as, more generally, for any behavior or actions carried out through such credentials on the Platform.

9.4 As a registered Client and/or Designer, each Account holder undertakes not to publish Content that is:

  • pornographic, obscene, or child pornography;

  • harmful to minors in any way;

  • blasphemous or offensive to morality, ethics, or any religious belief;

  • aimed at or inciting acts contrary to public order, violence, or racial hatred;

  • illegally possessed or acquired (e.g., pirated software, unauthorized copies, etc.);

  • promoting or endorsing entities other than the subject and/or trademark of the campaign on GoPillar within which the Content is published;

  • related to gambling, competitions, or any games requiring money for participation;

  • protected by copyright, whether audio, text, image, or video fragments, used without prior authorization from the rights holder;

  • causing or potentially causing harm to third parties, specifically with regard to copyright or other intellectual property rights infringement;

  • containing viruses or other software that could damage or impair the Platform’s functionality;

  • promoting or encouraging illegal activities;

  • using images, still or moving, of private individuals or celebrities, or referencing them without prior authorization;

  • containing misleading messages or comparative advertising prohibited by current laws (Law 49/2005);

  • violating or encouraging the violation of any laws or regulations.

9.5 It is expressly prohibited to use the Platform’s services to cause harm to third parties or to commit or encourage the commission of any crime.

10. MINORS' PRIVACY

10.1 Protecting the privacy of minors is of fundamental importance to us.
 For this reason, we comply with Italian legislation on the matter.


 10.2 GoPillar neither operates nor provides services to minors and does not intentionally collect any information from minors. Should the User come across content on the Portal that may be offensive or otherwise disrespectful towards minors, they must immediately report it to GoPillar, providing all necessary details so that removal can be arranged as soon as possible.

11. WARRANTIES AND LIABILITY OF COCONTEST

11.1 The Portal and all services contained therein are offered by GoPillar to its users “as is” and “as available,” with the commitment by CoContest Italy Srl to ensure the continuous accessibility of the website, except for ordinary and extraordinary maintenance or force majeure events. It is understood that CoContest Italy Srl does not provide any express or implied warranty regarding the absence of errors in the content, functionalities, and services offered, nor does it guarantee that the Portal will be free from interruptions, malfunctions, or unforeseeable defects.


 11.2 The registered User acknowledges that improper use of the Portal or its services may cause severe damage to their PC.


 11.3 CoContest Italy Srl may only be held liable if the User can demonstrably prove that CoContest Italy Srl (a) acted with intentional harmful conduct; (b) acted with gross negligence; (c) violated any applicable law concerning the liability of licensed products. CoContest Italy Srl may be required to compensate, according to applicable laws and regulations, for any physical damage compromising the User’s life, physical integrity, or health, provided it is proven that such damage was a direct consequence of CoContest Italy Srl’s conduct; under no circumstances shall CoContest Italy Srl be liable for acts of negligible negligence. This limitation of liability applies also specifically with regard to the mandate referred to in Article 6.8 above.


 11.4 The Designer agrees to hold harmless, defend, and indemnify GoPillar from any claims, demands, damages, or other losses, including reasonable legal expenses, arising from third-party claims related to the use of the Portal and/or breach of these Terms and Conditions; the aforementioned provision shall not apply if it is demonstrated that the breach did not occur as a result of intentional and/or negligent conduct by the Designer.


 11.5 Pursuant to the foregoing provisions, GoPillar shall not be liable for any service interruptions caused by: – natural disasters or fortuitous events; – tampering with services and/or equipment caused by Users or third parties; – improper use of services by the User; – malfunctioning of connection equipment used by the User, even if resulting from failure to comply with laws and regulations on safety and prevention, accidents, and/or industrial damages.


 11.6 GoPillar assumes no obligation to supervise the content circulating through the service and has no obligation to investigate facts or circumstances indicating the presence of illegal activities, except pursuant to orders by competent Authorities; therefore, GoPillar cannot be held responsible for disputes concerning the legitimacy, truthfulness, accuracy, quality, originality, and authorship of the material published on the Portal, including but not limited to Project Ideas. Designers and Premium Designers guarantee the legitimacy, truthfulness, accuracy, quality, originality, and authorship of the material published on the Portal, including but not limited to Project Ideas, and agree to indemnify GoPillar from any related liability towards Clients arising from the use of said material. GoPillar will promptly act to remove all content manifestly infringing third-party rights once directly reported, along with all necessary information to evaluate the infringement (e.g., link to the allegedly infringing content, information regarding copyright violation, etc.).


 11.7 Should GoPillar be informed of the illegitimacy or harmful characteristics of one or more Project Ideas published online by a User, it may act immediately at its sole discretion and remove the harmful information and/or disable access to such data.


 11.8 In any case, GoPillar shall not accept any liability for possible violations of third-party intellectual property rights, nor shall it assume responsibility for possible losses, deletions, or alterations, whether temporary or permanent, of the Project Ideas for any reason. Each User who publishes material on the Portal does so at their own sole and exclusive risk and shall bear any consequences of their conduct, holding GoPillar harmless as described in Article 9 above, to the fullest extent permitted by applicable law.

12. ACCEPTABLE USE POLICY – MALWARE AND CONNECTIONS TO THIRD-PARTY WEBSITE CONNECTIONS

12.1 The Portal is provided by CoContest Italy Srl to promote access to innovative Project Ideas through an online competitive system. To this end, GoPillar has an interest in ensuring that all its Users feel safe and comfortable in using the Service. Therefore, all Users are required to strictly comply with the following general behavioral guidelines when using the Portal.


 12.2 Although it does not conduct surveillance or monitor content uploaded by its Users, GoPillar reserves the right to remove or modify content, Specifications, and comments reported as inappropriate or abusive; for this reason, GoPillar may suspend, disable, and/or terminate User access to the Portal in whole or in part.


 12.3 Users are prohibited from using the Portal to share content that:

  • Is illegal or promotes illegal activities with the intent to carry out such activities;

  • Contains credible threats or organizes acts of real-world violence. GoPillar does not allow the publication of content that may create a concrete risk of physical or property damage, or that contains credible threats to public safety, or that organizes or encourages acts of violence;

  • Harasses or otherwise disturbs others. GoPillar allows the exchange of technical comments strictly related to the Portal, within conversations on Contests and Specifications, but reserves the right to remove abusive or otherwise inappropriate expressions and/or content directed at private individuals, public figures, organizations, or content offensive under the circumstances or manner expressed; in particular, comments on Specifications may not be used as a method of dispute, request, or litigation with other Users;

  • Violates intellectual property, privacy, or any other rights. Users are prohibited from sharing content they do not have rights to share, claiming as their own content created by others, or otherwise infringing any intellectual property or other rights. It is advisable to always indicate which materials have been used or cited, together with the respective rights holders, during a Contest and/or drafting of Specifications and/or publication of a comment and/or submission of a Project Idea;

  • Sends spam to others. It is strictly prohibited to publish irrelevant information and/or content, inappropriate advertising, promotions, or solicitations for purchases of any kind;

  • Violates these Terms and Conditions in any other way.
    Users are specifically prohibited from:

  • Accessing or attempting to access another User’s Account;

  • Sharing another User’s Account password, allowing anyone else to access a User Account, or doing anything that risks a User Account;

  • Impersonating or falsifying affiliation with any person or entity;

  • Engaging in any act or omission that may violate local, state, national, or international laws or contractual rights and/or fiduciary duties;

  • Reproducing, transferring, selling, reselling, or otherwise abusing content on the Portal without specific authorization from the rights holder;

  • Accessing, tampering with, or using non-public areas of the Portal without specific authorization; circumventing any authentication or security measures or testing vulnerabilities of the Portal or the networks it uses without specific authorization;

  • Attempting to interfere with any User, host, or network, for example by sending viruses, causing overloads, spamming, or mail-bombing campaigns;

  • Using the services provided through the Portal to distribute malware, spyware, rootkits, viruses, or other harmful content.

12.4 Users acknowledge that GoPillar reserves the right to adopt any and all measures it deems appropriate to counter abusive and/or illegal behavior by Users on the Platform. Users who fail to comply with the above-mentioned guidelines and provisions may be subject to suspension and/or deletion of their User Account, resulting in the loss of all CoCredits contained therein. In the event of serious and repeated violations, GoPillar reserves the right to notify the competent Authorities and to seek compensation for any significant damages suffered, directly or indirectly, as a result of the violations committed by one or more Users.

12.5 GoPillar undertakes to keep the Platform free from viruses and malware, but cannot guarantee that it will be completely immune to such events. Therefore, Users are required to take all appropriate security measures and to use their own antivirus software to prevent any digital infection from affecting their software. In the case of hyperlinks to third-party websites, GoPillar shall bear and accept no liability whatsoever for any unlawful content they may contain, nor does it assume any obligation to monitor such content.

13. INDEMNIFICATION

13.1 The User agrees to indemnify and hold harmless GoPillar, its affiliates, representatives, agents, employees, and all third parties to whom GoPillar has granted rights over the materials uploaded to the Platform, from and against any and all losses, damages, liabilities, costs, obligations, and expenses, including possible legal fees, incurred by GoPillar as a result of the publication and/or use of Design Ideas uploaded by the User to the Platform and/or any breach by the User of the obligations and warranties set forth in this agreement and/or in any case related to the use of the service, including in the case of claims for damages made by third parties.

14. SERVICE SUSPENSION

14.1 GoPillar reserves the right to remove, without prior notice, a User’s account along with any and all content published or produced by that User in violation of these Terms and Conditions.

14.2 Removal may also occur if content is reported to GoPillar as abusive, illegal, or protected by copyright/intellectual property rights by other Users or third parties. In such cases, GoPillar also reserves the right to seek compensation for damages incurred from the User who violated such rights, as set forth in Article 13.

15. ACCOUNT REMOVAL FOR INACTIVITY

15.1 If a Designer does not use the services provided by GoPillar for a period of 24 consecutive months, GoPillar reserves the right to disable access to the Platform and remove the related account, retaining any CoCredits not yet converted by the Designer as of the account removal date.

16. PERSONAL DATA

16.1 The processing of the personal data of Users registered on the Platform shall be carried out by GoPillar, as Data Controller, in compliance with the applicable privacy regulations and the Privacy Policy, available at:
 https://www.iubenda.com/privacy-policy/579977/legal

17. AMENDMENTS TO THESE TERMS AND CONDITIONS

16.1 The processing of the personal data of Users registered on the Platform shall be carried out by GoPillar, as Data Controller, in compliance with the applicable privacy regulations and the Privacy Policy, available at:
 https://www.iubenda.com/privacy-policy/579977/legal

18. TERMINATION OF THE AGREEMENT

18.1 Pursuant to Article 1456 of the Italian Civil Code, this Agreement may be terminated without prior notice in the event of a breach of these Terms and Conditions. In such a case, GoPillar shall not be held liable in any way and shall not be required to provide any form of compensation to the User. At the same time, the User may be held liable for any loss, damage, or other compensation due to GoPillar, if such damages arise as a result of a breach committed by the User.

19. SEVERABILITY

19.1 If one or more provisions of these Terms and Conditions are found to be null or unenforceable, in whole or in part, the remaining provisions shall remain valid, and GoPillar shall amend the Terms and Conditions accordingly in the best possible manner.

20. GOVERNING LAW AND JURISDICTION

20.1 These Terms and Conditions constitute a valid contract between the Users and GoPillar and shall be governed by Italian law.

20.2 Any disputes arising from these Terms and Conditions shall fall under the exclusive jurisdiction of the court of the User’s place of residence or domicile, if located in Italy, pursuant to Article 66-bis of the Italian Consumer Code. If the User is not a resident or domiciled in Italy, exclusive jurisdiction shall lie with the Court of Rome.

20.3 The use of the Platform and its services is not authorized in countries and/or jurisdictions where the provisions of these Terms and Conditions, including this clause, are wholly or partially ineffective.

Pursuant to Article 1341 of the Italian Civil Code, the User hereby declares to have read and expressly accepted the provisions of Articles 4, 6, 7, 8, 9, 11, 12, 13, 14, 15, 16, 18, 19, and 20.